Setting up IMAP from NamesCo on iOS

If I’ve set you up at NamesCo with IMAP email then you’ll need to follow these instructions to set up your email on an iOS device such as the iPhone or iPad. I’ve used iOS 7 here as that is the current version, but generally the set-up doesn’t change too much between versions.

In the instructions below, I’ll be setting up email for a web site called protosite.co.uk – where you see that you’ll need to add your own domain name. For a user I’ll be using John Doe; probably best if you replace that name with your own!

IMAP email on iOS

Open your email client, Mail in iOS. If you haven’t set up any other accounts you will see a Welcome to Mail screen.

  1. Choose ‘Other’ at the bottom of the list of big email provider logos
  2. Go to the next screen

On this screen choose ‘Add Mail Account’ – you will be taken to the next screen.

On this screen you add your generic account details:

  1. Add your name as you want customers to see it
  2. Enter your email address – for example ‘john.doe@protosite.co.uk’
  3. Enter the user password given to you when your account was set up
  4. You can add a short description if you want
  5. Go to the next screen

On this screen you set up more specific details:

  1. Under Incoming mail server for host name add ‘imap.hosts.co.uk’
  2. Enter the Username as ‘protosite.co.uk_john.doe’
  3. The password should be prefilled – if not then enter the user password given to you when your account was set up
  1. Under Outgoing mail server for host name add ‘smtp.hosts.co.uk’
  2. Change the username to ‘protosite.co.uk’
  3. The password should be prefilled – remove this and enter the SMTP password as given to you when your account was set up
  4. Tap ‘Next’