Setting up IMAP from NamesCo on Android

If I’ve set you up at NamesCo with IMAP email then you’ll need to follow these instructions to set up your email on an Android device such as the Nexus 5, Samsung S5 or the HTC One. I’ve used Android 4.4 here as that is the current version, but generally the set-up doesn’t change too much between versions.

In the instructions below, I’ll be setting up email for a web site called protosite.co.uk – where you see that you’ll need to add your own domain name. For a user I’ll be using John Doe; probably best if you replace that name with your own!

IMAP email on Android

Open your email client. The standard client in Android is simply called ‘Email’, then go to ‘Settings’:

  1. Tap ‘Add Account’
  2. Enter your email address – for example ‘john.doe@protosite.co.uk’
  3. Enter the user password given to you when your account was set up
  4. Tap ‘Next’

On the next screen you set-up security:

  1. Enter your username – for example ‘protosite.co.uk_john.doe’
  2. The password should be prefilled – if not then enter the user password given to you when your account was set up
  3. Enter the server name as ‘imap.hosts.co.uk’
  4. Skip to security type and select ‘SSL/TLS’
  5. Tap ‘Next’

On the next screen you set-up how your user sends email:

  1. Skip to security type and select ‘SSL/TLS’
  2. Change the username to ‘protosite.co.uk’
  3. The password should be prefilled – remove this and enter the SMTP password as given to you when your account was set up
  4. Tap ‘Next’

On the next screen you can change how your device interacts with your email account – generally you can leave these at their default but if you wanted your phone to check for mail more often then this where you’d do that.

Setting up IMAP from NamesCo on Mozilla Thunderbird

Setting up Mozilla Thunderbird to use with your NamesCo IMAP email account is fairly straight-forward. Anywhere I have used yourdomain.co.uk’, use your domain as used in your email address after the @ symbol. Where I use ‘your.name’ replace with your name.

Open Thunderbird and open the ‘Account Settings’ – on Ubuntu 13.10 that can be found in the ‘Edit’ menu.

Account settings screen

At the bottom of this screen on the left you’ll see a dropdown menu labelled ‘Account Actions’.

thunderbird-account-action-dropdown

Click on the dropdown and choose ‘Add Mail Account…’ – a new screen will open requesting your name, email address & password.

thunderbird-account-setup-step-1

Fill in the details and click ‘Continue’.

Thunderbird will attempt to find your account setting from Mozillas email database. When it fails it will display a configuration screen where you can add the correct details.

thunderbird-account-setup-step-2

The details for the NamesCo server are:

                   Server hostname    Port   SSL       Authentication
Incoming:   IMAP   imap.hosts.co.uk   993    SSL/TLS   Normal password
Outgoing:   SMTP   smtp.hosts.co.uk   465    SSL/TLS   Normal password

The username for your account should have been supplied to you – it is usually in a format as below:

Username:   yourdomain.co.uk_your.name

Fill in the details and click ‘Continue’ again. Thunderbird should connect to the NamesCo server, close the setup window and show you the ‘Account Settings’ window again.

Click on you email address on the left hand side. On the right you can update your account name with something easier to read:

thunderbird-change-account-name

You can also add your organisation name and a signature on the same screen:

thunderbird-add-organisation-and-signature

On the left under your account name you can see ‘Server Settings’ – click on that and check the box labelled ‘Clean up (“Expunge”) Inbox on Exit’:

thunderbird-expunge-inbox-on-exit

On the left under your account name you can see ‘Junk Settings’ – click on that and check the box labelled ‘Move new junk messages to:’:

thunderbird-junk-settings

On the left click ‘Outgoing Server (SMTP)’. Highlight the SMTP entry that corresponds to your new email account and click ‘Edit…’

thunderbird-smtp-details

The details for your SMTP server should mostly be correct as we set them up earlier – you will need to change the username though as it is different to your email user:

thunderbird-smtp-edit-screen

The settings should be:

Description:              Optional/Leave empty
Server Name:              smtp.hosts.co.uk
Port:                     465

Connection security:      SSL/TLS
Authentication method:    Normal password
User Name:                yourdomain.co.uk

Click ‘OK’.

SMTP password

Assuming all has gone well you should be able to receive email. From another device or from an online email provider test this by sending yourself an email.

When the email arrives reply to it – you will be asked for the SMTP password:

thunderbird-smtp-password

Enter your SMTP password, check the box labelled ‘Use password Mana…’ and click ‘OK’.

Setting up IMAP from NamesCo on iOS

If I’ve set you up at NamesCo with IMAP email then you’ll need to follow these instructions to set up your email on an iOS device such as the iPhone or iPad. I’ve used iOS 7 here as that is the current version, but generally the set-up doesn’t change too much between versions.

In the instructions below, I’ll be setting up email for a web site called protosite.co.uk – where you see that you’ll need to add your own domain name. For a user I’ll be using John Doe; probably best if you replace that name with your own!

IMAP email on iOS

Open your email client, Mail in iOS. If you haven’t set up any other accounts you will see a Welcome to Mail screen.

  1. Choose ‘Other’ at the bottom of the list of big email provider logos
  2. Go to the next screen

On this screen choose ‘Add Mail Account’ – you will be taken to the next screen.

On this screen you add your generic account details:

  1. Add your name as you want customers to see it
  2. Enter your email address – for example ‘john.doe@protosite.co.uk’
  3. Enter the user password given to you when your account was set up
  4. You can add a short description if you want
  5. Go to the next screen

On this screen you set up more specific details:

  1. Under Incoming mail server for host name add ‘imap.hosts.co.uk’
  2. Enter the Username as ‘protosite.co.uk_john.doe’
  3. The password should be prefilled – if not then enter the user password given to you when your account was set up
  1. Under Outgoing mail server for host name add ‘smtp.hosts.co.uk’
  2. Change the username to ‘protosite.co.uk’
  3. The password should be prefilled – remove this and enter the SMTP password as given to you when your account was set up
  4. Tap ‘Next’